Binance is leveraging Amazon Web Services (AWS) and its generative AI tools to enhance user experience on its platform.
By incorporating AWS's Cloud and Generative AI technologies, Binance aims to streamline user onboarding, improve customer support, and enhance internal systems.
The integration of AWS highlights Binance's commitment to advancing blockchain technology and its strategy to modernize its infrastructure.
Binance's efforts focus on simplifying KYC processes and automating issue resolution through generative AI, resulting in significant improvements in user recognition rate and reduction in manual reviews.