John Crickett challenges the misconception that software engineers are predominantly code writers, emphasizing the importance of problem-solving for customers.
Engineers should bridge the gap between technical implementation and business value for effective solutions.
Isolation of engineering teams from customers hinders understanding of real problems, as highlighted by John Crickett.
Customer involvement, as advocated by Extreme Programming, ensures immediate feedback and a tighter problem-solution loop.
John warns of the risk of obsolescence for engineers solely focused on coding, as AI advancements threaten code generation tasks.
Engineers must cultivate business context understanding to add unique value beyond code implementation.
Curiosity about the 'why' behind coding tasks is crucial for engineers in understanding business goals and providing valuable solutions.
Creating an engineering culture that values problem-solving starts with leadership setting the tone and reflecting core values.
John recommends developing the skill of asking good questions to uncover underlying challenges and contribute meaningfully to business strategy.
John Crickett, an advocate for empowering engineers and managers, emphasizes the shift towards problem-solving as key for software engineering success.