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BONUS: The Power of TWI in Transforming Supervisory Skills and Software Leadership With Hugh Alley
- Hugh Alley, an industrial engineer, expert in continuous improvement shared how Training Within Industry (TWI) principles can be adapted in software industry to enhance team cohesion, productivity and job satisfaction on this podcast episode.
- Training Within Industry (TWI) was born to rapidly upskill the workforce and develop leaders during world war II in the U.S. War Manpower Commission. Its success highlighted the importance of repetitive practicing of micro-skills.
- Adapting TWI's structured approach can encourage collective efficiency in the workplace and shared learning among the teams, claimed by Hugh.
- Worker retention can be improved from 60% to 10% and results can be immediate with TWI’s Job Relations (JR) module, which emphasizes good interactions with teams and feedback mechanisms.
- There are five essential supervisory skills outlined in TWI- giving instructions, fostering performance, improving methods, setting priorities, and listening. Supervisory success is built on clear guidance and active listening.
- Hugh explains how the Job Relations module of TWI can be adapted for software teams to address performance issues. He shares practical steps for leaders to approach these conversations constructively, improving team trust and transparency.
- Scrum Masters can leverage the insights from Hugh's book, The TWI Memory Jogger, to build vital supervisory skills that foster better team dynamics and output and should aim for continuous learning beyond basic training.
- By following reflective questions that improve work methods, supervisors and Agile Coaches can enhance retrospective meetings and process improvements in software teams.
- Hugh encourages to start with practical application of TWI in teams to transform team cohesion by nurturing an environment of mutual respect and shared responsibility.
- Hugh Alley's books - Becoming the Supervisor and The TWI Memory Jogger offer accessible entry points to mastering the essential supervisory skills for leadership development.
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