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Box deepens AI integrations with customizable, no-code agent builder tools
- Cloud content management platform, Box Inc., has launched two new AI-powered tools- Box AI Studio and Box Apps. Box AI Studio allows companies to create customised Box AI ‘agents’, with the ability to choose from an array of underlying language models. Box Apps is an automated studio enabling the creation of intelligent applications for a range of business processes including: invoice processing, contract management and employee onboarding. Box co-founder and CEO, Aaron Levie, states that the company is aiming to extract greater value from the vast amount (vast majority) of enterprise content through artificial intelligence.
- Box AI already works with Microsoft Azure OpenAI, Amazon Web Services AWS Bedrock and Google Cloud Vertex AI and is integrated with existing LLMs. Users will be able to select from a range of specific large language models to create agents for a variety of work-related tasks. The company claims that its ability to mix and match LLMs from different providers is a unique feature. Box Apps will be in beta test mode for the moment, with the package including Box Blaze, Box Forms and Box Doc Gen.
- The updates reflect Box’s focus on enhancing its AI-related investments, and helping organisations leverage value that is held within their content. In addition to creating custom agents, users of Box AI Studio can access boxed AI Sales, Marketing, Product and Service agents for common business processes. Box Apps uses metadata to manage “content-centric” business processes to automate at scale. Newly-launched security and compliance capabilities include Box Archive, Content Recovery as well as the new Enterprise Advanced plan for customers.
- Box Co-founder and CEO, Aaron Levie said AI was allowing companies to enter a ‘new world of work.’“Most of our content is underutilised. We’re not really tapping into the full value of all this enterprise content… We’re identifying the best language model for the specific work scenario. We’re really able to configure the AI for the specific use case.”
- Holger Mueller of Constellation Research Inc. believes Box is tackling two problems at once, allowing users to build their own AI applications that leverage the data in Box while also improving the extensibility of its cloud content management platform with no-code capabilities.
- Box’s Enterprise Advanced plan for customers grants access to its full AI-based content management features in one package. Launching in January 2022, the plan will be joined by the Enterprise Plus launch, which will supply organisations with Box AI Studio, Box Apps, Box Forms, Box Doc Gen, Box Archive, and enhanced developer tools.
- The combination of AI and Box archive is not just limited to legacy storage, but is also being rolled out to help combat ransomware, where it will provide content recovery to help restore inaccessible content or sensitive data.
- IDC analyst Holly Muscolino confirms Box’s updates, stating, “Its ease of use, regional deployments, and strong security capabilities make Box a good option for organizations of all sizes that are looking for a modern SaaS intelligent content cloud services platform”.
- Box’s competitors include Microsoft OneDrive, Google Drive, Dropbox, Egnyte, Amazon Do, Synology C2 Storage, iDrive, and PCloud.
- Box has posted total full-year revenues of $878.89m for 2021, a YoY increase of 11%, or $87.95m.
- Box’s shares last closed at $26.48, up 2.1% following the news. Source: Data from Refinitiv and CNBC
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