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BSNL Support on WhatsApp: All Details Here

  • BSNL, a state-run telecom company in India, is offering WhatsApp support to its customers to enhance customer service.
  • Customers can now share feedback or problems directly with BSNL through WhatsApp, eliminating the need to visit a different platform.
  • To contact BSNL on WhatsApp, users need to send a Hi to the number 1800-4444 and select 'Book a Complaint' for registering complaints.
  • BSNL sends an instant confirmation of the complaint registration over WhatsApp and aims to resolve the issue promptly.
  • Users can also track their complaints through WhatsApp, enhancing the customer service experience.
  • BSNL is focusing on customer care by deploying 4G services across India and nearing completion of 1 lakh 4G sites.
  • The company plans to deploy an additional 1 lakh 4G sites to compete with private telecom operators, using homegrown technology.

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