This article discusses how to create a conversational generative AI application for employees using Amazon Q Business application.
Amazon Q Business empowers employees to be efficient and productive by answering questions from enterprise content, backed up with citations and references.
The article outlines the process of how Amazon Q Business works from query retrieval to response delivery and provides a number of AWS tools and resources to deploy an Amazon Q Business application.
The article includes a bonus section on creating a plugin for the Amazon Q Business application for seamless interaction with external services and systems.
Amazon Q Business ensures that authorized user access enterprise content securely according to their permissions.
Amazon Kendra is an external indexing tool that can be used for users who require advanced search features.
The article also explains that users can utilize generative AI models, such as Amazon Bedrock or proprietary large language models, to generate emails based on enterprise-specific tasks.
The article provides a detailed guide on how to create an Amazon Q Business application, configure a retriever, connect data sources, and deploy a web experience using AWS IAM Identity Center.
The article also includes steps to configure a web crawler connector and an Amazon S3 connector and explains how to configure synchronization settings.
The bonus content provides an API Schema in YAML for use with the Amazon Q Business Plugin and explains how to create a plugin that interacting with external services and systems.