Booking.com runs over 25,000 tests annually, transforming a small startup into a major player in the travel industry through extensive experimentation.
Guidelines set by Booking.com's leaders include avoiding domination by highest-paid individuals, testing every decision, and trusting tools to drive experimentation culture.
Creating a culture of experimentation begins with leadership commitment, redefining success and failure, fostering a growth mindset, and empowering employees to test hypotheses rapidly.
Organizations like Google and 3M encourage creativity through dedicated time for side projects, spurring innovation, while rewarding experimentation helps combat the fear of failure and drive continuous trialing and innovation.