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Build, deploy, and promote AI agents through Google Cloud’s AI agent ecosystem
- Google Cloud has launched an AI agent ecosystem programme and a new AI Agent Space category to help enterprises automate complex tasks, personalise customer experiences and boost operational efficiency. Through the programme, Google Cloud will provide partners with product support, marketing amplification and co-selling options to help them bring AI agents to market more rapidly and access a wider base of customers. Services partners Accenture, Bain, BCG, Capgemini, Cognizant, Deloitte, HCLTech, Infosys, PwC and TCS offer virtual assistants, offer data analytics insights or provide help in streamlining processes.
- The ISV talent involved includes Bud Financial, Dun & Bradstreet, FullStory, GrowthLoop, OpenText and Teradata. Google Cloud's AI agent technology contributes natural-language processing, while partners take care of everything from analytics capabilities and multichannel customer service to campaign performance updates and audience optimisation.
- Google will provide accelerated agent development to partners through direct access to its engineers, early access to its latest AI technologies and dedicated support for bringing solutions to market quickly via the Google Cloud Marketplace. The offerings will sit on Google Cloud's infrastructure to tailor the AI products for specific businesses.
- Marketing amplification and go-to-market programmes will help drive adoption of AI agent solutions through wider promotion activities.
- Through AI Agent Space in the Google Cloud Marketplace, customers can easily find and deploy partner-built AI agents.
- Service partners will make their AI agents available on AI Agent Space. Meanwhile, ISV partners are leveraging Google Cloud's AI technology, including Vertex AI and Gemini models, to develop cutting-edge AI agent solutions.
- AI Agent Space is available now with solutions from select partners, with hundreds more to be added in the coming months.
- Google Cloud's AI agent technology and partners will take care of everything from analytics capabilities and multichannel customer service to campaign performance updates and audience optimisation.
- Accenture is using autonomous agents to streamline campaign creation and execution, reducing manual steps by 25%-35%, saving 6% in costs and speeding up time-to-market by 25%-55%, while Capgemini's virtual assistance is optimising the e-commerce experience by helping retailers accept customer orders through new revenue channels and accelerating the order-to-cash process for digital stores.
- Dun & Bradstreet is using its Hoovers SmartSearch AI to help customers quickly build targeted lists of companies and contacts and Exabeam's cyber-specialist agents are automating threat explanations and next steps for multi-terabyte datasets.
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