AI-driven WhatsApp agents are reshaping how businesses interact with customers by offering automation, personalized communication, and media analysis—all without requiring coding expertise.
WhatsApp's global popularity and high engagement rates make it a vital tool for businesses, with open rates reaching up to 98% and click-through rates averaging 60%.
AI-driven WhatsApp agents allow businesses to operate around the clock, reduce response times, and lower operational costs, enhancing scalability and improving customer service.
To maximize the benefits of WhatsApp AI agents, businesses should consider integrating core features and choose between official or non-official APIs based on specific needs.