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Building an AWS Support Voice Assistant with Amazon Nova

  • Building an AWS Support Voice Assistant with Amazon Nova envisioned a voice assistant that understands AWS documentation, visually analyzes AWS Console screen, and provides context-aware answers.
  • The project leveraged Amazon Nova Sonic model for real-time conversational exchanges and Amazon Nova Lite for multimodal screen analysis, ensuring natural speech interactions and tool augmentation.
  • The tool was built using AWS Sample Sonic CDK Agent repository with components like Amazon CloudFront, Amazon S3, Python application on ECS, Amazon Cognito for authentication, and WebSockets for real-time communication.
  • Amazon Nova Sonic integrates with backend tools through tool definitions and invocations, while Nova Lite provides visual screen analysis by interpreting user screens, offering a step towards interactive, conversational AI mentorship.

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