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Building Confidence in AI: Training Programs Help Close Knowledge Gaps

  • Despite AI reshaping the workforce rapidly, only 12% of workers received AI-related training in the past year, leading to uncertainty and job impact concerns.
  • AI is meant to augment, not replace, employee skill sets, focusing on enhancing productivity and competitiveness.
  • Employees require proper training to understand AI to avoid issues like data privacy concerns, bias, and inaccuracies.
  • Upskilling and cross-skilling are vital to help employees adapt to AI and unlock its full potential.
  • Upskilling strengthens existing skills, while cross-skilling develops new skills applicable across functions, both essential in AI adoption.
  • Training employees in AI boosts engagement, satisfaction, and helps in retaining top talent in a competitive market.
  • 79% of learning and development professionals believe reskilling current employees is more cost-effective than hiring new ones in the age of AI.
  • To start upskilling and cross-skilling, organizations can assess current skillsets, set attainable goals, rethink learning formats, prioritize responsible AI, and monitor progress.
  • Employees are key to the success of AI implementation, and having a foundation of AI knowledge benefits both career growth and organizational success.
  • Focusing on upskilling and cross-skilling to create an AI-centric culture can lead to improved engagement, talent retention, and competitive advantage.

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