<ul data-eligibleForWebStory="false"><li>Bus passengers can file complaints to the road transport department (JPJ) if their seat belts are missing, broken, or not working, with wearing seat belts on express and tour buses becoming mandatory since July 1.</li><li>Complaints must include photo or video evidence and journey details for JPJ's effective investigation, with drivers responsible for reminding passengers to wear seat belts before journeys.</li><li>An operation fined 23 express bus passengers for not wearing seat belts, with notices issued to drivers for driving violations, stressing the importance of cooperation for a safe transport system.</li><li>JPJ director-general highlighted the importance of complying with the law to value human life, with fines imposed on passengers, drivers, and bus operators based on seat belt adherence and reminders.</li></ul>

Bus seat belt not working? File complaint with us: JPJ

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