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Business Software and the Urgency of Adopting Agentic AI
- Software as a Service (SaaS) transformed enterprises by delivering tools online via subscription model, leading to vertical SaaS with industry-specific functionalities.
- Agentic AI represents a new era in enterprise software, with autonomous agents analyzing data, making decisions, and orchestrating workflows in real-time.
- These AI agents operate without human prompts, have individual goals, and can focus on tasks like sales, customer service, or manufacturing changes.
- Gartner projects that a third of enterprise software applications will integrate agentic AI by 2028, highlighting its growing importance.
- Survey results show that 83% of IT leaders consider AI agents crucial for competitiveness, with 96% planning to increase AI deployments in the next year.
- Agentic AI aims to enhance productivity and efficiency in the digital realm, bridging the gap between personnel and product to drive organizational success.
- Price models for agentic AI are evolving towards 'per task' or value-based approaches, emphasizing measurable results and productivity enhancements.
- Choosing software vendors now requires evaluating reliability, alignment with company goals, and accountability in decision-making for responsible AI usage.
- Addressing accountability concerns, organizations must consider legal and compliance issues, risk mitigation, and protocols for managing rogue AI agents.
- To prepare for adopting Agentic AI, businesses are advised to reevaluate tech stacks, involve diverse leaders in decision-making, and establish policies for safe AI usage.
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