Insight selling, which involves using data, trends analysis, and market research to educate and guide customers, can provide a competitive edge over AI in sales.
Sellers are increasingly using generative AI tools for tasks like email creation and data insights, but the key lies in leveraging these tools to uncover unique insights for customers.
Generative AI in sales has shortcomings such as unreliability due to errors in training and inconsistency in delivering results, which emphasizes the importance of sellers incorporating accurate data and deep insights into their selling strategies.
Integrating AI into insight selling strategically and supplementing AI-generated outputs with thorough research can help sellers differentiate themselves and maintain credibility in a competitive sales landscape.