<ul data-eligibleForWebStory="false"><li>A viral video from a Canara Bank branch in Chikkamagaluru, Karnataka, has sparked a debate over language accessibility in public services.</li><li>The video portrays an argument between a Kannada-speaking customer and a bank employee who could not communicate effectively in Kannada, leading to frustration.</li><li>The incident has ignited discussions on social media about the importance of providing customer service in the local language, particularly in a state like Karnataka.</li><li>Canara Bank responded by reaffirming its commitment to offering services in Kannada and addressing concerns over language proficiency among its staff.</li></ul>

Canara Bank video sparks language row over customer service in Kannada

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