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Carecode Raises $4.3 Million for AI-Powered Customer Service in Healthcare

  • Brazilian startup Carecode has raised $4.3 million in a pre-seed round to develop its AI-powered customer service for healthcare.
  • The service uses conversational AI to provide healthcare companies with brand-oriented, efficient, and empathetic customer care.
  • Early tests show that Carecode's AI agents can handle tasks performed by healthcare call centers at a lower cost.
  • The platform currently supports text and audio messages on WhatsApp, with voice call support planned for the future.

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