<ul><li>Carmen Jurado stepped in as a Scrum Master for a struggling team with a critical lead developer, focusing on building individual relationships and setting clear expectations.</li><li>She transformed the lead developer into one of her strongest advocates by listening to concerns and addressing issues, emphasizing that resistance can indicate loyalty to something else.</li><li>Carmen recommends the book Joy Inc. by Richard Sheridan for insights on creating motivating workplaces, highlighting practical strategies and inspiring stories.</li><li>Carmen is an agile coach known for her creativity and enthusiasm, advocating for psychological safety and actively participating in Women in Agile.</li></ul>

Carmen Jurado: The Power of Being Heard, Turning Critics Into Agile Advocates

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