The Central Consumer Protection Authority (CCPA) has advised ecommerce firms to conduct self-audits to detect and remove dark patterns.
Dark patterns are deceptive techniques used by online platforms to manipulate users into making purchases or decisions not in their best interest.
Ecommerce platforms must ensure their platforms are free from dark patterns within three months of receiving the advisory from CCPA.
Non-compliance with the guidelines on dark patterns can lead to penalties under the Consumer Protection Act, 2019, including potential fines and imprisonment.