CCPA issued a notice to Uber regarding the 'advance tip' feature, considering it as unethical and exploitative.
Minister X expressed concerns about the practice, stating that tips should be a token of appreciation, not a prerequisite for service.
The CCPA has formally asked Uber to provide an explanation, emphasizing the importance of fairness, transparency, and accountability in customer interactions.
This comes amidst increasing user complaints about ride-hailing apps' practices and growing scrutiny of tipping mechanisms, particularly in markets like India.