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Certified MVP: John Underwood – The Power of Passion in Tech
- John Underwood, the Director of Technology at Cirencester Friendly Society Limited, is a respected figure in the industry due to his passion for technology and people-first approach.
- Cirencester Friendly has been protecting its clients for over 133 years, providing income protection and prioritising member interests.
- According to Andy Morris, the CEO at Cirencester Friendly, Underwood has brought much-needed professionalism and innovation to the organisation.
- Underwood's journey to his current position started 25 years ago when he worked as a pensions administrator, instigating his curiosity to understand how technology can drive change.
- Underwood's people-first approach in choosing IT partners involves using managed IT providers to help identify the things he needs.
- To stay informed with emerging technology trends, Underwood talks to colleagues, attends events, and reads recommendations on LinkedIn.
- While Cirencester Friendly is currently using AI in security settings, they are not using it in a production environment, preferring to take their time and identify their problem areas.
- Underwood's metrics of success as an IT leader involve gauging the mood of the business and the mood of the users.
- Underwood advises future IT leaders to love their role, be curious not only about technology, but also the business, and understand the problems and opportunities of their business colleagues.
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