Mohan Sitaram, a seasoned technical leader with over 13 years of experience in software development and testing for large-scale systems, shares his expert perspectives on the transformative impact of cloud technology on business operations, particularly in the context of remote work.
Cloud technologies have been a viable option for remote collaboration for years, however, the pandemic forced people in nearly every industry to rely on these tools as it was physically impossible to collaborate in person; this led to an increased reliance on SaaS companies like Zoom and Atlassian and their products.
The biggest advantage of cloud-based collaboration is that it enables distributed teams to function as a single unit and not as disconnected silos.
For technical software leads, using more than one tool to streamline collaboration is crucial to ensure success; e.g., project management software like JIRA coupled with a cloud-based DevOps platform like Gitlab or GitHub.
Remote collaboration is most effective when colleagues have the necessary resources and information to carry out their tasks and make optimal use of meetings; thus, meetings should be minimized, and focus shifted to asynchronous collaboration.
Collaborative engineering is made simpler with cloud infrastructure technologies such as Virtual Machines (VMs), Remote Desktops or Virtual Desktops, Containers, and Kubernetes which enable developers to build applications on a shared cluster of machines by using network protocols like SSH and HTTP.
Cloud providers like AWS and Microsoft Azure provide the core infrastructure for SaaS companies to build, run, and monitor their applications; cloud providers are skilled at handling lower-level requirements like speed, reliability, security, and application availability and provide easy-to-use APIs that application developers can leverage to build the application.
The key to successful remote collaboration is having a balance between SaaS services like Microsoft Teams, Slack, Zoom, and cloud services like VDI, that run in private data centers.
Generative AI is already being used in several domains to compose emails, documents, audio, and video. SaaS companies like Zoom are using AI in the form of smart assistants; companies might use generative AI to simplify the user experience by automatically generating meeting notes and summaries from a conference call, or producing software design diagrams and flowcharts for a future meeting provided a meeting agenda as input.
The adoption of AI by SaaS companies might accelerate productivity, simplify user experience by breaking linguistic barriers, and allow businesses to accelerate their growth beyond linguistic barriers.