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Cobra effect and what we can do to mitigate it
- The Cobra effect is a term used to describe a situation in which an attempted solution to a problem makes the problem worse.
- Cobra effect incidents usually arise when somebody attempts to fix a problem without fully understanding the nature of the problem itself.
- Situations where trying to fix a problem actually makes it worse have happened in web development.
- Developers must think about how exploitable a feature is so as to patch up that loophole before it even happens.
- Being transparent in the development of a feature is a must and mechanisms should be put in place to monitor, measure, and evaluate products to evaluate their positive or negative effects.
- GDPR is a regulation strengthening the privacy rights of EU residents, and by making your product GDPR compliant, many Cobra effects can be mitigated.
- Even with regulations and with keeping the Cobra effect in mind, we can still be innovative and bring much-needed value for our customers.
- All of our actions have consequences, intended or not. While we cannot prevent all the negative side-effects of our features, we can strive to lessen them by using methods described above
- Being vigilant and proactively monitoring for unintended consequences enable digital product success
- To create a safer, sustainable, and successful product it is important consider the Cobra effect, think about desired outcomes, plan for unintended consequences, embrace user feedback, and prioritize user well-being.
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