Cognizant's headcount shrank by 7,600 employees to 3.4 lakh employees in the 2023 financial year compared to the corresponding period last year.
The reduction was significant in India and onsite, attributed to macroeconomic challenges and prolonged decision-making cycles. Voluntary attrition eased to 13.8%. The company anticipates $70 million in costs for its NextGen program, focusing on operational simplification and office consolidation.
Embracing AI technologies, including GenAI, Cognizant aims to enhance client offerings and internal operations, training 137,000 employees in digital skills. It acquired Thirdera for $430 million to bolster its ServiceNow expertise.