Coinbase has refused to pay a $20 million ransom after a breach and launched a matching $20 million bounty for convicting the hacker.
Hackers bribed overseas support staff to access limited user data; however, no passwords or funds were stolen.
The ransom demand came after attackers got access to user data by bribing Coinbase customer support services overseas.
Coinbase is enhancing security measures, relocated some support teams, and initiated a $20 million reward to assist in finding and convicting the hackers.