<ul><li>The District Consumer Disputes Redressal Commission in Ranga Reddy, Telangana, has ordered Ola Electric to refund Rs 1,63,986, along with interest, and pay Rs 10,000 in compensation to a customer over a defective electric scooter.</li><li>The customer reported persistent issues with the Ola S1 Pro scooter, including a faulty charger and unresolved battery issues rendering the vehicle unusable since August 2023.</li><li>Ola Electric failed to respond to the customer's legal notice and attend hearings, leading to the commission ruling in favor of the complainant, citing service deficiency by Ola.</li><li>Last month, Ola Electric received a Show Cause Notice from the Central Consumer Protection Authority for alleged violations of consumer rights and misleading advertisements.</li></ul>

Consumer Commission orders Ola Electric to refund Rs 1,63,986 to customer—Here's why

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