Adapting the product is only half the challenge in a new market; connecting with users is equally important.
The assumption that offering trial courses would attract users in the U.S. market did not work as expected.
Experimenting with free courses by splitting projects, collaborating with influencers, and tweaking review formats did not lead to significant results.
Free courses lacked emotional investment from users, leading to low commitment and enrollment rates.
Introducing an early start model with upfront fees, partial program access, and human support proved successful for attracting and engaging students.
Conversations with students about their goals and motivation helped in guiding them towards suitable courses.
Mini-courses offered as free standalone experiences improved brand awareness and trust-building.
Key takeaways include the importance of guidance, commitment, cultural adaptation, and transparency in EdTech growth in new markets.
Reflecting on user behavior and preferences, rather than just analyzing results, is crucial for building trust and driving real growth.