<ul><li>Amazon focused on customer trust and experience during its first-quarter earnings call, reporting a 10% revenue increase to $155.7 billion with a rise in worldwide paid units.</li><li>Executives highlighted cautious optimism due to uncertain consumer spending patterns, with a significant growth in Everyday Essentials sales indicating a value-focused customer base.</li><li>Amazon forecasts net sales of $159 billion to $164 billion for the current quarter, with operations aimed at cushioning potential impacts of tariffs.</li><li>Amazon is investing in logistics and artificial intelligence infrastructure, emphasizing efficiency projects and AI services, including the advancement of Alexa as a personalized assistant.</li></ul>

Customer First, Agentic AI Next. Amazon Lays Out Its 2025 Road Map

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