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Customer support automation startup Wonderful raises $34M

  • Wonderful Ltd., a customer support automation startup, has raised $34 million in funding from a seed round led by Index Ventures and involving Bessemer Venture Partners and Vine Ventures.
  • The company focuses on providing AI-powered customer support solutions for non-English markets, allowing enterprises to create custom AI agents for handling support requests through various channels like call centers, chatbots, and email.
  • Wonderful's platform utilizes large language models to process customer inquiries, with plans to incorporate language-specific data points and support for more languages in the future.
  • The company intends to use the funding to enhance its platform, add support for additional languages, and differentiate itself from competitors like CrescendoAI Inc. and Palona AI Inc.

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