<ul data-eligibleForWebStory="true"><li>Prague-based Waypoint AI raises €2.7 million in a pre-Seed round to expand its engineering office and deploy its AI customer support engineer.</li><li>The funding was led by 42Cap and Dreamcraft Ventures, with participation from other investors like Berkeley SkyDeck Fund and Lumiere AI Ventures.</li><li>Waypoint AI's AI Customer Support Engineer automates escalation management using large language models and their proprietary Escalation Intelligence Knowledge Graph.</li><li>The investment allows Waypoint AI to grow its engineering team and further develop its platform to meet customer demand.</li></ul>

Czech startup Waypoint AI raises €2.7 million to deploy AI-powered support engineer

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