<ul><li>The article discusses the fusion of dashboards and chatbots in modern B2B software design.</li><li>It highlights the overemphasis on dashboards and chatbots in products despite their limited effectiveness.</li><li>The term 'dashbots' is coined to describe the combination of dashboards and chatbots.</li><li>The article points out issues with ideation processes leading to the proliferation of ineffective dashboards and chatbots.</li><li>It criticizes the lack of user research and the tendency to prioritize form over function in product design.</li><li>The detrimental consequences of implementing dashbots without thoughtful design are discussed.</li><li>The article also explores the storytelling aspect of dashboards and the importance of executive summaries.</li><li>It suggests that allowing users to compose their queries could improve the utility of dashboards.</li><li>The article concludes by warning against designing dashbots that increase cognitive load and provide unreliable data.</li><li>It advises leveraging the strengths of dashboards and chatbots to create more effective solutions for users.</li></ul>

“Dashbots” — the inevitable fusion of dashboards and chatbots

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