DBS DECODE webinar series, in partnership with AIM Media House, will focus on leveraging Generative AI for personalized customer experiences.
The webinar will showcase real-world applications of generative technologies in customer experience strategies, moving beyond basic automation to tailored interactions.
Speakers include Ravikanth Bommakanti from DBS Tech India and Amit Talwar from AGCO Corporation, discussing AI-driven personalization and digital transformation.
The session aims to equip attendees with success stories, strategies, and cross-industry use cases of Generative AI to enhance customer engagement and loyalty.