<ul><li>Managing the invisible client, time, is a crucial challenge for design leaders and agencies.</li><li>Balancing client work and business operations is essential for income and future sustainability.</li><li>Having complementary founders with different skill sets can be a strategic advantage.</li><li>Time allocation is viewed as investment decisions in a service business like design.</li><li>The article discusses the importance of time management, delegation, and strategic focus.</li><li>Outsourcing non-core activities like accounting and legal services can free up mental space.</li><li>Emphasizing the value of self-initiated studio projects for long-term business growth and branding.</li><li>Maintaining a fluid approach to time allocation helps in balancing client work and strategic business development.</li><li>Founders need to find a rhythm that fits their life circumstances for effective time management.</li><li>The article emphasizes the need for design leaders to invest time wisely and nurture both client and internal business needs.</li></ul>

“Design leaders must manage the invisible client – time”

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