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Developing middle managers: How HR can support these overworked leaders
- Middle managers are facing increasing pressure and burnout due to the evolving workplace dynamics, technological disruptions, and shifting expectations.
- AI is seen as a key driver of innovation, but finding the right blend of AI and human skills remains a challenge, especially at the management level.
- Managers are overwhelmed by expanding responsibilities and the lack of support to lead change effectively, leading to increased stress and reduced work-life balance.
- Organisations have been flattening hierarchies, adding more complexity to managers' roles, who are expected to fulfill multiple functions beyond traditional oversight.
- Investing in middle manager development is crucial, but many programs lack immediate relevance and tailored support to address urgent challenges.
- AI tools can provide personalized advice and problem-solving assistance, helping managers navigate complex situations more effectively.
- HR leaders must focus on identifying and addressing specific challenges faced by middle managers to improve their well-being and drive organizational sustainability.
- Collaboration with business leaders, leveraging key employees, and targeting transformation hot spots are recommended strategies to enhance change effectiveness and reduce employee fatigue.
- Immediate action is needed to support middle managers effectively, ensuring their well-being and the overall health and sustainability of organizations.
- HR leaders play a crucial role in addressing the manager crisis and should take proactive steps to support middle managers in navigating the challenges they face.
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