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Dheeraj Pandey, CEO and Co-founder of DevRev – Interview Series

  • DevRev is transforming customer-centric product development with its Product-Led Growth (PLG) model, leveraging data, AI, and design.
  • DevRev’s platform empowers developers to directly impact business outcomes and accelerate innovation.
  • Starting from scratch helped DevRev create a fundamentally different product without legacy constraints.
  • DevRev integrates human insights into the heart of AI and knowledge graph to prioritize interactions that align with real customer needs.
  • Building a comprehensive knowledge graph from the start was a major challenge for DevRev.
  • DevRev leverages agentic AI to drive richer, more responsive interactions across the entire enterprise.
  • DevRev’s knowledge graph differentiates it from traditional SaaS solutions by capturing the full journey of a product and customers' interaction with it.
  • DevRev is continuously developing solutions that will help companies cut down on operational costs while achieving a more agile, customer-driven approach.
  • DevRev team balances growth with the principle of ‘less is better,’ ensuring that every feature they roll out enhances the customer journey.
  • DevRev aims to continue evolving with their clients and their needs while staying true to their mission of building customer-centric companies.

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