<ul><li>Dialpad Inc. has launched Dialpad Support, an AI-powered platform designed to transform customer service in contact centers.</li><li>Dialpad Support addresses the challenges of long call handle times, understaffed teams, and a lack of visibility into agent performance.</li><li>The platform utilizes AI capabilities to automate tasks, provide actionable insights, and enhance agent workflows.</li><li>Key features include automated query deflection, real-time guidance, AI-driven analysis of customer interactions, and workforce management tools.</li></ul>

Dialpad introduces AI-powered Support platform to optimize contact centers

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