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Discover CFO: Cautious Consumers Cause Slide in Card Volume

  • Discover Financial Service’s third-quarter earnings results showed a decline in card volume due to cautious consumer behavior and credit-tightening actions taken by Discover.
  • Payments volumes were down 4% overall, reflecting a slowdown in Discover card sales, while PULSE volumes were up 14% driven by an increase in debit transaction volumes.
  • Personal loans were up 9% as consumers seek debt consolidation, indicating strong demand in that area.
  • Total company-wide charge-offs were about 4.9%, higher than a year ago, but net charge-offs on the card side were down quarter over quarter, and delinquencies were in line with seasonal trends.

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