<ul><li>Customer retention is essential for long-term profitability and sustainable growth in business.</li><li>The cost of acquiring a new customer is five times more than retaining one, making retention more cost-effective.</li><li>Satisfied customers tend to have higher lifetime value and become brand advocates, bringing in new leads.</li><li>To strengthen customer retention, focus on personalized engagement, loyalty incentives, and targeted campaigns using tools like AI and CRMs.</li></ul>

Do You Have A Customer Retention Strategy? If Not, Here's How to Get Started

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