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Scrum-Master-Toolbox

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Dominika Bula: Tackling Resistance to Change with Effective Communication, A Scrum Master’s Guide

  • Dominika Bula discusses the challenges of harmonizing tools across different teams within a project.
  • Starting with a discovery process is emphasized to understand the current situation before proposing options for change.
  • Effective communication strategies, involving team leads, and addressing emotional objections to change are shared as important tactics.
  • The importance of focusing on end-state outcomes rather than just tasks when defining goals for change is emphasized.

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