Customers panicking about money stuck in BluSmart Mobility wallet need not worry, as Reserve Bank of India regulations provide certain safety nets that could protect such funds.
BluSmart halted acceptance of ride bookings in metro cities after an investigation into alleged financial misconduct by Co-founder Anmol Jaggi.
Some customers have received emails stating that the balances in their wallet will be refunded in five to seven working days, although an official announcement from the company is yet to be made.
Wallet businesses in India are generally considered safe as they are regulated by the Reserve Bank of India and follow certain guidelines for customer protection.