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DragonForce ransomware hacks SimpleHelp RMM tool to attack MSPs

  • DragonForce ransomware group exploited three vulnerabilities in SimpleHelp platform to breach systems of a major Managed Service Provider (MSP).
  • The attack involved deploying the ransomware via a legitimate SimpleHelp RMM instance operated by the MSP for their clients.
  • Sophos MDR researchers discovered the incident after spotting a suspicious installation of a SimpleHelp file on the MSP's system, leading to a ransomware infection.
  • DragonForce hackers utilized the MSP's RMM access to gather information on multiple customer estates managed by the MSP, including device names, configurations, users, and network connections.

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