Technology service provider DXC Technology and business-focused artificial intelligence platform ServiceNow have launched a new Center of Excellence to streamline AI adoption for customers.
The Center of Excellence combines DXC's AI Impact with ServiceNow's Now Assist, providing consulting, engineering, and secure enterprise services.
DXC has already integrated Now Assist into its service delivery platform, resulting in improved incident management, streamlined IT operations, and enhanced customer experience.
Companies are increasingly using generative AI for medium-complexity tasks, such as financial reporting and data visualizations, signaling a shift towards more strategic AI applications.