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DXC and ServiceNow Team to Launch AI ‘Center of Excellence’

  • Technology service provider DXC Technology and business-focused artificial intelligence platform ServiceNow have launched a new Center of Excellence to streamline AI adoption for customers.
  • The Center of Excellence combines DXC's AI Impact with ServiceNow's Now Assist, providing consulting, engineering, and secure enterprise services.
  • DXC has already integrated Now Assist into its service delivery platform, resulting in improved incident management, streamlined IT operations, and enhanced customer experience.
  • Companies are increasingly using generative AI for medium-complexity tasks, such as financial reporting and data visualizations, signaling a shift towards more strategic AI applications.

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