<ul><li>ElevenLabs has launched Conversational AI 2.0, an upgraded platform for building advanced voice agents for enterprise applications like customer support and outbound sales.</li><li>The new features in Conversational AI 2.0 include a turn-taking model for natural conversation, integrated language detection for multilingual discussions, and a Retrieval-Augmented Generation system for instant access to external knowledge.</li><li>The platform supports multimodality, allowing agents to communicate through voice, text, or both, and enables switching between different personas for enhanced versatility.</li><li>Furthermore, Conversational AI 2.0 emphasizes trust, compliance, and security, with features like HIPAA compliance, EU data residency support, and enterprise-grade reliability in sensitive environments.</li></ul>

ElevenLabs debuts Conversational AI 2.0 voice assistants that understand when to pause, speak, and take turns talking

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