<ul><li>Ellen Grove discusses the importance of a product owner actively engaging with customers and promoting collaboration within the team.</li><li>She highlights the negative impact of a product owner lacking decision-making authority, hindering team progress.</li><li>Scrum Masters play an important role in supporting product owners to fulfill their responsibilities effectively.</li><li>The post also mentions Ellen Grove's expertise as a business agility coach, trainer, and facilitator.</li></ul>

Ellen Grove: The Messenger Anti-Pattern, When Product Owners Lack Authority

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