As more apps integrate AI, the prominence of chat bots is questioned as they can disrupt user flow and efficiency by necessitating user input and causing cognitive detours.
Chat bots provide flexibility but require users to switch contexts, compose prompts, and iterate, potentially hindering productivity for tasks demanding cognitive focus.
Embedded AI tools like Smart Compose in Gmail and GitHub Copilot offer in-flow assistance without requiring users to navigate separate windows, resulting in faster task completion and higher user satisfaction.
Notion's approach of integrating AI features directly into the interface saw rapid adoption and improved user experience, emphasizing the importance of embedding intelligence for streamlined and efficient interactions.