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Embracing the Open-Source Revolution: A New Pathway for MSP Growth
- Open-source software is now a core strategy for MSPs looking to add unique value, reduce client costs, and deliver secure, customizable solutions.
- The shift toward open-source technology is gaining momentum due to several key trends such as security and compliance, cost savings and licensing flexibility and data sovereignty and control.
- Open-source solutions allow MSPs to implement self-hosted, on-premises alternatives that keep data fully under client control.
- Smaller MSPs may worry about supporting open-source solutions without the formal support of a major software vendor, but many open-source projects offer dedicated support tiers, and experienced MSPs can build their own internal support structure.
- New tools like AI and automation are emerging that leverage open-source machine learning and automation frameworks, creating powerful opportunities for MSPs to offer predictive services.
- MSPs should position themselves now to capitalize on the core emerging trends. Embracing hybrid solutions enables MSPs to deliver flexible, customized services that best meet client needs.
- Open-source presents an invaluable opportunity for MSPs to differentiate themselves, offer competitive pricing, and deliver adaptable, secure solutions.
- Dr. Doug Milburn is a long-time serial entrepreneur and innovator with a PhD in mechanical engineering at the University of Waterloo.
- Tom Lawrence, founder of Lawrence Systems, has built a distinguished career in IT by turning his lifelong love of technology into a comprehensive service and educational platform.
- Tom partners with CNWR on consulting projects and devotes himself to producing educational content, hosting podcasts, and speaking publicly about tech innovations and best practices.
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