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Employee engagement bottomed out last year. How HR can turn things around
- Employee disengagement is a costly business problem, with a global cost exceeding $8.8 trillion annually and employee engagement hitting an 11-year low in 2024.
- Highly engaged employees lead to better performance in customer loyalty, market share, and profitability for organizations.
- Diagnosing specific problems accurately is crucial for improving employee engagement effectively and efficiently.
- HR should identify impactful drivers of disengagement among key employee segments to take targeted action.
- Strategic action plans grounded in engagement science empower leaders and managers to improve engagement, performance, and retention.
- The entire organization, including the C-suite, must commit to executing engagement plans and creating accountability across the business.
- Investing in dynamic manager enablement, AI-powered tools, and coaching helps transform managers into effective change agents and culture builders.
- Case study: Jamy Conrad at TrustRadius successfully reduced turnover by focusing on developing managers through strategic planning and accountability.
- Employee engagement is crucial for productivity, retention, and business success, and requires proactive measures to address disengagement effectively.
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