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Employee satisfaction surveys: Questions and best practices

  • Employee satisfaction surveys are designed to bridge the gap between employees and employers by allowing employers to gauge how happy employees are in the workplace. Employee satisfaction surveys consist of a series of questions that employees answer to reveal how they feel about their work environment. They’re designed to help you learn about your organization’s strengths and weaknesses and then act on this valuable feedback.
  • Employee satisfaction surveys should include questions to measure the major drivers of satisfaction including recognition, culture and values, career opportunities, leadership, communication, and health and wellness. Employers need to use the right survey tools, formulate the right questions, address confidentiality concerns, analyze survey results, and act on feedback in real time.
  • Using the right survey tools is important. Features like pulse surveys, Likert scales, and open-ended questions allow employees to express their feelings and concerns in a way that’s both qualitative and quantitative. Formulating the right questions is vital to providing valuable insights to drive positive change in your organization. Addressing confidentiality concerns is key in making sure employees feel safe to provide honest feedback.
  • Analyzing survey results can provide valuable metrics that allow employers to increase the number of employees that are satisfied as well as raising the overall level of satisfaction. Utilizing surveys more frequently is important to collecting ongoing feedback. Achievers Listen is a tool that helps organizations collect valuable insights on all areas of workplace satisfaction from employee onboarding to well-being check-ins, and management feedback.
  • By asking the right questions and following best practices, businesses can make informed changes that boost employee engagement and satisfaction. The impact of employee satisfaction can also lead to increased retention rates and a more engaged and productive workforce. Achievers offers a voice of the employee solution like Achievers Listen that has everything an organization needs to help make smart decisions that lead to success.

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