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Employee survey management, design and delivery: A complete guide
- Employee surveys are a valuable tool that can provide insight into all the major drivers of the employee experience ranging from engagement to job satisfaction and career development. Surveys also promote organizational transparency, open internal communication and trust and collaboration among employees. Achievers Listen offers a comprehensive solution that includes features such as pulse surveys and always-on feedback channels, allowing you to gather insight into the changing patterns in your organization in real-time. When designing employee surveys, it's better to use the Likert scale, include some open-ended questions, shorten questions, ensure anonymity and follow up automatically. Analyzing survey data and deciding on action steps is essential to improve employee engagement and organizational performance. Managers play the primary role in reviewing survey reports and creating a collaborative action plan to tackle any issues raised. This collaborative approach will empower employees to take ownership of the problems they see in the workplace, resulting in increased engagement, motivation and retention.
- Employees want to feel a sense of belonging in the workplace and want a space to voice their concerns and share their feedback. Achievers' 2024 Engagement and Retention Report found that 72% of employees would prefer a job where they feel supported and valued, compared to a job that paid 30% more but where they did not feel like they belong. Employee surveys provide a structured way for employers to understand how their employees feel about the company culture, management effectiveness, and other important areas that influence morale and productivity. Surveys help identify common themes and address issues that may hinder employee satisfaction and retention.
- Employee surveys also measure engagement, recognition, culture, job satisfaction, motivation, career development, communication, benefits, and feedback, and provide actionable insights to improve these areas in an organization. Employee surveys act as an essential form of internal communication and recognition tool that recognizes trends in employee engagement, which directly leads to increased productivity, reduced turnover rates, and improved organizational performance. In addition to survey features like Likert scale and open-ended questions, anonymity and automatic follow-ups are a must to ensure greater participation by the employees in the survey and prevent biases in data collection.
- Organizations can choose to implement employee surveys through Achievers Listen, which allows HR professionals to gather frequent employee data and feedback in real-time to create a collaborative workforce. Through this platform, managers can review survey results, collaborate with their teams, and create an action plan to tackle issues raised through micro-actions that can be implemented without hesitation.
- To summarize, employee surveys improve organizational performance, provide a comprehensive view of the employees' requirements and interests, and create a positive and dynamic work environment. Achievers Listen is the ultimate platform for designing, managing, and delivering employee surveys, analyzing data, and initiating micro-actions to improve engagement, recognition, communication, and culture.
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