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Employees still fear AI. What CHROs are doing about it
- A new study by the ADP Research Institute reveals that around 31% of global workers fear AI replacing their jobs, but 50% believe AI can have a positive impact on their work.
- To bridge the gap of fear, HR should address anxiety about the unknown and communicate the benefits of AI to employees to reduce anxiety and stress levels.
- Transparency is crucial, as leaders should convey that they are navigating AI advancements together with employees to build trust and lessen uncertainty.
- CHROs are making efforts to alleviate employee fear of AI by becoming familiar with AI, emphasizing relatability of AI technology, prioritizing simplicity, moving in chunks, building skills, and centering empathy in tech integration.
- CHROs like Ivory Harris and Rebecca True are educating themselves about AI and showing employees the relatable everyday uses of AI to destigmatize it and ease fears.
- Leaders, as prompted by HR, are connecting AI integration to organizational purpose and personal fulfillment to ensure employees feel prioritized and encouraged during tech transitions.
- Strategizing AI impact in two-year increments, providing practical skills training, and unifying tech use cases are some tactics CHROs are employing to navigate employee fear and promote tech adoption.
- Approaching AI as a journey and not just a destination, simplifying tech integration, and prioritizing the most impactful use cases can help employees embrace AI advancements with less fear and resistance.
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