Microsoft Intune Remote Help enables IT teams to provide secure, efficient remote assistance, boosting productivity and reducing downtime in hybrid work environments.
It allows IT professionals to troubleshoot and resolve issues on managed Windows devices without compromising security, integrating with Microsoft Intune and Azure Active Directory.
Key features include secure remote connections, session management, file transfer, multi-user collaboration, and audit compliance.
Benefits include fast IT support, enhanced security, improved user experience, scalability, and reduced operational costs, suitable for enterprises, MSPs, organizations with hybrid workforces, and educational institutions.